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Creating Opportunities

The travel and tourism industry is the world’s single largest employer.1

As a global leader in our industry, the most important driver of our success is our people. We strive to create a nurturing, collaborative and inclusive culture and develop world-class learning and development programs to enable them to reach their goals. Additionally, we actively work to empower young people to achieve more through careers in hospitality.

Issue

Future of Youth in The Global Economy

Young people - the biggest population demographic in the world - are ready to create their own futures. Scaling up investments that focus on youth development is one way the private sector can contribute.

74 m+ More than 74 million young people worldwide are unemployed.2

More than 74 million young people worldwide are unemployed.2

Response

Our goal is to impact 1 million young people by 2019

Two years ago we made a global commitment to empower young people. By creating opportunities that help them acquire the right skills and build meaningful careers, we ensure a bright future for them and attract the talent we need to deliver exceptional guest experiences today and tomorrow.

1/11 Travel and tourism supports one in every 11 jobs worldwide.3

Travel and tourism supports one in every 11 jobs worldwide.3

William Reese

President and CEO, International Youth Foundation

"One of the most impactful actions that a company can take is to develop a comprehensive commitment that is both widely accessible and scalable. This challenge of preparing young people for the workforce is one that no single industry or company can address - it requires cross-sector collaboration and strategic investments."

Hilton Team Members*

Our exceptional service culture is all about people. We succeed only when they have the resources and support to thrive in their roles and be their best.

Issue

4,500 Hotels

At more than 4,500 properties, in nearly 100 countries and across 12 brands, 140 million guest lives are made brighter each year. And it’s all because of the hard work, passion and commitment of the people who serve them.

Action

157,000 Hilton Team Members*

Our company is made up of 157,000 Hilton Team Members in our owned, managed, timeshare and leased properties and corporate locations who are united by a shared vision to fill the earth with the light and warmth of hospitality.

Action

2,500+ Courses

Offering more than 2,500 pieces of learning content through Hilton Worldwide University.

Action

Action

Recognition and Appreciation

Recognizing and celebrating hundreds of thousands of Hilton Team Members and franchise employees for outstanding acts of hospitality.

Action

Action

Learning and Development

Offering GED, ESL, leadership and management training, immersion programs and cross-cultural courses through Hilton Worldwide University.

Action

Action

Ongoing Feedback

Welcoming feedback and insights through our annual Global Hilton Team Member Survey.

Youth

The travel and tourism industry is the world’s single largest employer, supporting one in every 11 jobs worldwide according to the World Travel and Tourism Council. One of the biggest challenges the industry faces is that job seekers lack information about the nature and extent of meaningful careers in the industry, particularly among young people.

Issue

290 Million

Approximately 290 million young people - more than a quarter of our planet's youth - are neither working nor studying4

Action

400,000 Young People

Since 2014 we have reached more than 400,000 young people through apprenticeship programs, career engagement and life skills training.

Action

14 Countries

Offering Passport to Success for Hospitality in 14 countries, providing young people with soft and life skills to be job-ready for careers in hospitality.

Action

Action

Youth Opportunity Initiative

Implementing a comprehensive strategy in partnership with the International Youth Foundation (IYF) to create opportunities for young people.

Action

Action

Global Youth Wellbeing Index

In 2014, we designed the Global Youth Wellbeing Index with the Center for Strategic International Studies (CSIS) and IYF to inform policymakers, donors and businesses of why the wellbeing of youth matter.

Action

Action

Business Coalitions for Youth Employment

Joining with other leading companies to create pathways to economic opportunities for young Americans.

Inclusion

As a global business, our ability to understand, operate and celebrate in a multicultural world is critical to our success. Our approach begins by fostering a culture that values diverse people, talent and ideas. And we carry that commitment to the marketplace with our guests and our suppliers.

Issue

20% Prepared

Only 20% of global businesses feel fully 'ready' to address the changing future workforce.5

Action

1,055 Businesses

We are one of the 1,055 businesses that have signed the United Nations Women’s Empowerment Principles to build on our commitment for gender balance in the workplace.

Action

7,300 Military

More than 7,300 veterans and spouses were hired to work at our owned, managed and independently-operated franchised properties in the Hilton portfolio since 2013.

Action

Action

Diversity Recognition

Recognized as one of DiversityInc’s annual Top 50 Companies for Diversity and one of the Top 10 Companies for Supplier Diversity for our workplace and marketplace programs.

Action

Action

Corporate Equality Index

Received a perfect score on the Human Rights Campaign’s 2015 Corporate Equality Index, an assessment of workplace policies and practices related to LGBT equality.

Action

Action

Supplier Diversity

Working with more than 4,000 minority and women-owned businesses for the last 10 years through our award-winning Supplier Diversity Program totaling US $1 billion of spend to date.

Opportunities Case Studies

We are proud to highlight our Travel with Purpose Action Grant winners around the world.

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*Hilton Team Members include employees of Hilton Worldwide at corporate offices, owned, managed, leased and timeshare properties.